Aijia

Aijia

Service Support


Service Goal: Exceed customer expectations, exceed industry standards

Aijia

Pre-sales service


• Provide free technical consulting services to customers.

• Provide customers with product samples, company profiles, credit certificates and other materials.

• Invite customers to visit our company to inspect product design, process flow and quality management system.

• Assign technical personnel to conduct free design and selection according to the on-site situation and customer requirements

In-sales service


During product manufacturing, carefully check the inspection of each process during manufacturing, and provide relevant technical personnel with product inspection standards and inspection results.

Aijia
Aijia

After-sales service


· Provide delivery and short-term warehousing services based on user needs.
· Strictly implement the "three guarantees" service policy for products.
· Respond to customer calls and letters within 8 hours, and service engineers are on call 24 hours a day; service engineers cannot leave the site until the fault is resolved, and leaving the site requires customer permission.

Copyright: Nantong Aijia Pack Tech Innovations Co., Ltd.

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